Our Bike Buying Process
With the aim of ensuring every bicycle purchased from us fits like a glove and is perfect for your specific needs, for most of our bikes the process begins with a conversation with you assessing:
Step 1 - Your specific needs whether it be a road bike, bikepacking bike, cargo bike, electric, folder, or something more unique.
Step 2 - A fitting session and physical assessment using the BikeFitting.com System (Starting in 2019).***
Step 3 - If you decide to place your order for a new bike, we take a deposit and order it up for you.
Step 4 - Once your new bike has arrived and been assembled to your specifications, we'll set you up on the bike to the specifications from the fitting session and adjust as needed for comfort.
Follow up sessions as required for stem, handlebar, and seat/post adjustments are included. Every new bicycle purchased also receives complementary Saddle Library and Grip Library access.
Step - 5 You ride away and take your every day adventures to the next level.
Service And Maintenance
BikeBike offers repair services on bikes that were purchased here and on the bike brands we sell. We also perform installations on all the parts/accessories that were purchased here as well. Need some new tires? Buy them here and we'll install them. Looking to have some custom wheels built? Our owner, Sean Carter, has been building wheels for almost 30 years.
Did you purchase your bike from us? Every new bicycle receives one full year of complimentary tuneups and adjustment services to keep your machine running in tip top condition.
Our repair services are also extended to the brands we offer. All repairs service are by-appointment-only.
Choosing the perfect saddle for your bicycle can be a very diffcult process. We're aiming to make it easy. All the details about the library can be found here.
Financing a purchase gives you the ability to spread out your purchase over as few - or as many - months as you need, giving you the ability to roll away on the bike of your dreams. We have partnered with a Canadian consumer financing company that offers low rates, easy app-based application (you can even submit the application from the comfort of your own home), and quick turn around on your credit application. Quick. Painless. Easy. Call the shop for more information.
Do you have your sights set on a beautiful new bicycle that is just a little bit out of reach due to tight finances? Why not consider using our Layaway Program. It works like this - place a 25% (non-refundable) deposit on the bike, and then pay off the balance within 90 days and voila! - you have a brand new bicycle! This is a great option to get yourself into a better equipped bicycle or perhaps allow your family to get the cargobike you have been dreaming of. Please give us a call if you have any questions.
Buying the perfect bicycle can be really difficult, so instead of trying (and maybe failing) to pick the right bike for your friend of loved one, why not just setup an account and have everyone deposit money into the account? Super easy, painless, and that special person can pick out whatever bike their heart desires. Ask us for details.